Transparency

We offer our customers complete transparency from code to time recording

What do we value in communication?

Understandable code for every project participant

Sharing all information with each other

Communication

What do we value in communication?

Meetings: In addition to the usual tools such as Teams, Slack, 3CX or Zoom, we also consider classic communication via telephone and email to be important. Despite digitalization and sustainability, we have found that no tool can completely replace personal conversation. We find the right mix.
Documentation: Almost nobody enjoys creating and maintaining documentation. The only thing that is much worse for developers is missing documentation! Therefore, complete documentation is part of our guidelines and part of the automated checks for every code snippet that leaves our company.
Project status: No matter which management tool is used (e.g. Jira or Gitlab): A regular update on the status of development is a matter of course for us. Regular exchange is particularly crucial for project success in agile projects.
Honest feedback and exchange: Direct feedback from developers, clear and honest answers to questions asked (and unasked), and sometimes detailed explanations are some of the qualities that our customers particularly value in us.

Code

git (code reviews, commits): Our customers can view the code themselves at any time during development, help develop it if they wish, and view our QA processes such as commits, code reviews, and more. In many cases, the code repository is located directly at our customers.
Code belongs to the customer: We are service providers and are commissioned to create software on behalf of our customers. This means that the result (the code) always belongs to our customers.
Open Source: The use of Open Source software not only reduces costs, but can make every application more stable, flexible and modern. In our view, Open Source is the decisive basis for quality.

Partnership

Estimations: We divide our software concepts into fine-grained modules so that it is as clear as possible what costs are incurred for what.
Time, budget, risks: Every change to one of the aspects mentioned has an impact on the other two. If everyone remains aware of this law of nature, nothing stands in the way of project success.
Working together on the product - shared success: We see ourselves as part of the customer in every project and product and from this perspective are interested in achieving the best. Better quality, cost optimization by eliminating unnecessary developments or the honest assessment of requested features are expressions of this attitude.